Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to get in touch with Best Social Casinos and what we can (and cannot) help with.
The Best Way to Reach Our Team
Email is the quickest and most reliable route. Send your message to [email protected] and a real person on our editorial team will read it. We do not rely on automated replies to stand in for an actual answer.
To help us respond faster, it helps to include a few details:
- Which page or operator your message relates to — for example, one of the sweepstakes casinos featured in our rankings, or our guide to trusted non GamStop casinos in the UK if your question crosses over into that territory.
- What you were looking for — whether that is clarity on how Gold Coins and Sweepstakes Coins work, a question about a specific welcome offer, or something else entirely.
- Any relevant screenshots or dates, particularly if you are flagging something that looks out of date, such as a state eligibility list or a promotional term.
We aim to reply within a couple of working days. During busier periods it can take a little longer, but every message is read and answered by a person, not a bot.
What You Can Contact Us About
Best Social Casinos is an independent resource that reviews and ranks sweepstakes and social casino platforms, including sites like Spinblitz, Casino.Click, Free Spins, and the other operators featured in our rankings. We welcome messages on a range of topics:
- General questions — If anything on our site is unclear, including how the dual-currency sweepstakes model works, how Sweepstakes Coins can be redeemed, or how our ratings are put together, just ask.
- Corrections and updates — Sweepstakes casino terms, eligible states, and welcome offers change frequently. If you spot information that looks outdated or inaccurate on any operator we cover, please tell us so we can look into it.
- Content suggestions — If there is a topic related to sweeps coins casinos, sweepstakes slots, or social casino apps you would like us to cover in more depth, we are open to hearing it.
- Partnership and editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. We should note that any commercial relationship never decides how an operator is ranked on this site.
- Concerns about play habits — If you or someone you know is spending more time or money than intended on sweepstakes or social casino platforms, mention this in your message. We can point you towards general responsible-play resources, though we are not a support service ourselves.
What We Cannot Help With
Because Best Social Casinos is a comparison and information site rather than a sweepstakes casino operator, there are some things we are not able to resolve directly:
- We cannot access, verify, or make changes to your account on any sweepstakes casino site. Account, verification, and redemption issues need to go through the operator's own support team, usually reachable from within your account or on their site.
- We cannot confirm whether a particular operator is available or compliant in your specific state. Availability changes as laws and operator policies shift, so always check the operator's current terms directly.
- We do not provide legal or tax advice. If you have questions about whether prize redemptions are taxable in your situation, a qualified tax professional or official state guidance is the right place to ask.
How We Handle Your Message
- Your email arrives in our shared inbox and is reviewed by a member of the editorial team.
- If your question relates to a specific operator or offer, we check it against our current research before replying.
- You receive a direct response, usually within a couple of working days.
- If your message points out something that needs correcting, we update the relevant page and, where appropriate, let you know once it is done.
Helping Us Keep This Site Accurate
Sweepstakes casinos are a fast-moving space. Welcome offers change, states get added or dropped from eligibility lists, and redemption terms get revised. We do our own research before publishing anything on this site, but reader feedback is genuinely useful for catching things that have shifted since our last review. If something looks off, telling us helps every reader who visits after you.
Thank you for taking the time to reach out. We look forward to hearing from you.